Last updated: February 10, 2022
We believe you should always know what data we collect and how we use it, and that you should have meaningful control over both. We want to empower you to make the best decisions about the information that you share with us. it is our commitment to be transparent about the data we use while giving you choice and control over it. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at firstname.lastname@example.org.
FanClips askes for the most basic of information for the sole purpose of identifying you as a user. This personal information is collected voluntarily when a user registers to use our services. The personal information we collect depends on the context of a users interactions with the platform (eg. athlete, coach, or fan) and the features they choose to use.
Personal information may include the folowing:
User information is used primarily for account creation, securing legitimate logins, and providing content and services relevant to the user. Additionally, we use the information for the following reasons:
The short answer is no. FanClips does not share or sell your personal or usage information to anyone, however there are a few exceptions:
We receive information when users view content on or otherwise interact with our services, which we refer to as “Log Data,” even if you have not created an account. For example, when you visit our websites, sign into our services, interact with our email notifications, or use your account to authenticate to a third-party service. This Log Data includes information such as IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms (including those not submitted as queries), and cookie information. We also receive Log Data when you click on, view, or interact with links on our services. We use Log Data to operate our services and ensure their secure, reliable, and robust performance. For example, we use Log Data to protect the security of accounts and to determine what content is popular on our services. We also use this data to improve the content we show you.
Your Privacy Rights / Managing Your Information
When you’re signed in, you can always review and update information by selecting the services you wish to use by accessing the “Settings” in your user profile. If you are unhappy with our services or any of our policies, you can terminate your account at any time by emailing email@example.com.
A FanClips user may have his/her account completely deleted from the system by emailing firstname.lastname@example.org. Data may still remain in the system’s backup files, which are deleted periodically. We undertake to perform the deletion within one month (30 calendar days) and will send you a confirmation once the information has been deleted. Wherever possible, we will aim to complete the request in advance of the deadline. For more information, please see our Data Deletion Policy.
For content to be considered for removal, an individual must be uniquely identifiable by image, voice, full name, government identification number, bank account number, contact information (e.g. home address, email address), or other uniquely identifiable information. We also take public interest, newsworthiness, and consent into account when determining if content should be removed for a privacy violation. FanClips reserves the right to make the final determination of whether a violation of its privacy guidelines has occurred.
To be considered uniquely identifiable, there must be enough information in the video that allows others to recognize you. Please note that just because you can identify yourself within the video, it does not mean you are uniquely identifiable to others. A first name without additional context or a fleeting image, for example, would not likely qualify as uniquely identifiable.
If a privacy complaint is filed, FanClips may provide the uploader an opportunity to remove or edit the private information within their video. We issue notification of the potential violation and provide the uploader 48 hours to take action on the complaint. If the uploader removes the video during these 48 hours, the complaint filed will be closed. If the potential privacy violation remains on the site after 48 hours, the FanClips Team will then review the complaint.
To file a privacy complaint, start the Privacy Complaint Process. As the complainant, your privacy is respected in this process. At no point will your identity or contact information be released to the uploader without your consent. Our communications to you about this process will be sent to the email address you provide to us. Add email@example.com to your spam filter to ensure you receive these messages.
First-party claims are required.
We do not accept claims made on behalf of third parties except in the following situations:
We will not accept privacy complaints filed on behalf of:
Tips on filing a complete privacy complaint
FanClips may provide you, the uploader, an opportunity to remove or edit the private information within your video. In this case, we would email you about the potential violation and allow you 48 hours to take action on the complaint. If you remove the alleged violation from the site within the 48 hours, the complaint filed will then be closed. If the potential privacy violation remains on the site after 48 hours, the complaint will be reviewed by the FanClips Team.
If we remove your video for a privacy violation, please do not upload another version featuring the same people. These individuals will likely file another privacy complaint or report you for harassment. We are serious about protecting our users and suspend accounts that violate people’s privacy.