We’re serious about protecting our users by addressing potential privacy concerns. Our privacy guidelines apply to all users across the world. In other words, while the video in question may not violate your country’s privacy laws, it may still violate FanClips’ privacy guidelines.
For content to be considered for removal, an individual must be uniquely identifiable by image, voice, full name, government identification number, bank account number, contact information (e.g. home address, email address), or other uniquely identifiable information. We also take public interest, newsworthiness, and consent into account when determining if content should be removed for a privacy violation. FanClips reserves the right to make the final determination of whether a violation of its privacy guidelines has occurred.
To be considered uniquely identifiable, there must be enough information in the video that allows others to recognize you. Please note that just because you can identify yourself within the video, it does not mean you are uniquely identifiable to others. A first name without additional context or a fleeting image, for example, would not likely qualify as uniquely identifiable.
If a privacy complaint is filed, FanClips may provide the uploader an opportunity to remove or edit the private information within their video. We issue notification of the potential violation and provide the uploader 48 hours to take action on the complaint. If the uploader removes the video during these 48 hours, the complaint filed will be closed. If the potential privacy violation remains on the site after 48 hours, the FanClips Team will then review the complaint.
Our Privacy Complaint Process also accounts for cases that warrant urgent removal of contact or financial data.
To file a privacy complaint, start the Privacy Complaint Process. As the complainant, your privacy is respected in this process. At no point will your identity or contact information be released to the uploader without your consent. Our communications to you about this process will be sent to the email address you provide to us. Add email@example.com to your spam filter to ensure you receive these messages.
First-party claims are required.
We do not accept claims made on behalf of third parties except in the following situations:
We will not accept privacy complaints filed on behalf of:
Tips on filing a complete privacy complaint
FanClips may provide you, the uploader, an opportunity to remove or edit the private information within your video. In this case, we would email you about the potential violation and allow you 48 hours to take action on the complaint. If you remove the alleged violation from the site within the 48 hours, the complaint filed will then be closed. If the potential privacy violation remains on the site after 48 hours, the complaint will be reviewed by the FanClips Team.
If we remove your video for a privacy violation, please do not upload another version featuring the same people. These individuals will likely file another privacy complaint or report you for harassment. We are serious about protecting our users and suspend accounts that violate people’s privacy.
Incomplete methods of removal are not acceptable, and include: