{"id":62,"date":"2018-08-16T09:04:58","date_gmt":"2018-08-16T09:04:58","guid":{"rendered":"https:\/\/www.athenadesignstudio.com\/themes\/appme-wp\/?page_id=62"},"modified":"2022-02-13T11:49:12","modified_gmt":"2022-02-13T19:49:12","slug":"support-2","status":"publish","type":"page","link":"https:\/\/fanclips.io\/site\/support-2\/","title":{"rendered":"Support"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]<div class=\"row\">\r\n\t\t\t\t\t\t<div class=\"col-xs-12 col-md-8 col-md-offset-2\">\r\n\t\t\t\t\t\t\t<div class=\"section-title  \"><h2>Frequently Asked <strong>Questions<\/strong><\/h2><\/div>\t\t\t\t\t\t\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;7\/12&#8243;]<div class=\"panel-group\" id=\"accordion1\" ><div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-heading\"><h4 class=\"panel-title\"><a href=\"#collapse1\" data-toggle=\"collapse\" data-parent=\"#accordion1\" ><span>1. What is FanClips?<\/span><\/a><\/h4><\/div>\r\n\t\t\t\t\t<div id=\"collapse1\" class=\"panel-collapse collapse in\">\r\n\t\t\t\t\t\t<div class=\"panel-body\"><p>FanClips is a video publishing platform designed for the youth sports market. FanClips provides an safe ecosystem where raw video content uploaded by multiple trusted fans is transformed into distinct highlight clips ready to be shared with an athlete&#8217;s network of family and friends.<\/p>\n<p>Our innovative platform keeps players and their fans engaged beyond the game, opening up new marketing and fundraising opportunities for sports leagues.<\/p><\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-heading\"><h4 class=\"panel-title\"><a href=\"#collapse2\" data-toggle=\"collapse\" data-parent=\"#accordion1\" class=\"collapsed\"><span>2. How does FanClips work?<\/span><\/a><\/h4><\/div>\r\n\t\t\t\t\t<div id=\"collapse2\" class=\"panel-collapse collapse \">\r\n\t\t\t\t\t\t<div class=\"panel-body\"><p>Fans use the mobile app to record the games and upload to FanClips to share game footage with the entire team.<\/p>\n<p>Team members use video editing tools within the FanClips mobile app to create short highlight clips of themselves from all the video footage in the repository and share with their network.<\/p>\n<p>The highlight clips are viewed, liked, and shared. Each week the top ten clips with the largest social footprint will make the league\u2019s highlight reel.<\/p>\n<p>The league will receive a link to the highlight video to be shared across all off their marketing channels.<\/p><\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-heading\"><h4 class=\"panel-title\"><a href=\"#collapse3\" data-toggle=\"collapse\" data-parent=\"#accordion1\" class=\"collapsed\"><span>3. What does the highlight reel look like?<\/span><\/a><\/h4><\/div>\r\n\t\t\t\t\t<div id=\"collapse3\" class=\"panel-collapse collapse \">\r\n\t\t\t\t\t\t<div class=\"panel-body\"><p>The weekly highlight reels are professionally produced ESPN-style motion graphic videos branded with the league name and comprised of a countdown of the most active highlight clips from that week.<\/p>\n<p>A highlight reel is generated for each participating divisions.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"408\" data-permalink=\"https:\/\/fanclips.io\/site\/support-2\/top-10-scrrenshot\/\" data-orig-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2018\/12\/Top-10-Scrrenshot.png?fit=640%2C355&amp;ssl=1\" data-orig-size=\"640,355\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Top 10 Screenshot\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2018\/12\/Top-10-Scrrenshot.png?fit=300%2C166&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2018\/12\/Top-10-Scrrenshot.png?fit=640%2C355&amp;ssl=1\" class=\"alignnone size-medium wp-image-408\" src=\"https:\/\/i0.wp.com\/www.fanclips.io\/wp-content\/uploads\/2018\/12\/Top-10-Scrrenshot-300x166.png?resize=300%2C166\" alt=\"\" width=\"300\" height=\"166\" srcset=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2018\/12\/Top-10-Scrrenshot.png?resize=300%2C166&amp;ssl=1 300w, https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2018\/12\/Top-10-Scrrenshot.png?w=640&amp;ssl=1 640w\" sizes=\"(max-width: 300px) 100vw, 300px\" data-recalc-dims=\"1\" \/><\/p><\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-heading\"><h4 class=\"panel-title\"><a href=\"#collapse4\" data-toggle=\"collapse\" data-parent=\"#accordion1\" class=\"collapsed\"><span>4. What does FanClips cost?<\/span><\/a><\/h4><\/div>\r\n\t\t\t\t\t<div id=\"collapse4\" class=\"panel-collapse collapse \">\r\n\t\t\t\t\t\t<div class=\"panel-body\"><p>Pricing information will be published soon.<\/p><\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-heading\"><h4 class=\"panel-title\"><a href=\"#collapse5\" data-toggle=\"collapse\" data-parent=\"#accordion1\" class=\"collapsed\"><span>5. How do I sign up my league?<\/span><\/a><\/h4><\/div>\r\n\t\t\t\t\t<div id=\"collapse5\" class=\"panel-collapse collapse \">\r\n\t\t\t\t\t\t<div class=\"panel-body\"><p>Due to the Covid-19 pandemic, FanClips is currently closed to new league signups but will be available in the Spring of 2021. Please be sure to fill out the contact form on our homepage to be added to our mailing list.<\/p><\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-heading\"><h4 class=\"panel-title\"><a href=\"#collapse6\" data-toggle=\"collapse\" data-parent=\"#accordion1\" class=\"collapsed\"><span>6. How to Setup My League, Club or School<\/span><\/a><\/h4><\/div>\r\n\t\t\t\t\t<div id=\"collapse6\" class=\"panel-collapse collapse \">\r\n\t\t\t\t\t\t<div class=\"panel-body\"><p>Once your organization has an account, you will have access to the League Management Portal. The portal is where you will manage the season, divisions, teams, etc.\u00a0 As a matter of fact, the majority of the data can be imported directly from your league management software.<\/p>\n<p>Major components include:<\/p>\n<ul>\n<li>Seasons<\/li>\n<li>Divisions<\/li>\n<li>Teams<\/li>\n<li>Player Roster<\/li>\n<li>Coaches<\/li>\n<li>Game Schedule<\/li>\n<\/ul>\n<p><\/p><\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-heading\"><h4 class=\"panel-title\"><a href=\"#collapse7\" data-toggle=\"collapse\" data-parent=\"#accordion1\" class=\"collapsed\"><span>7. How Do I Record Game Footage?<\/span><\/a><\/h4><\/div>\r\n\t\t\t\t\t<div id=\"collapse7\" class=\"panel-collapse collapse \">\r\n\t\t\t\t\t\t<div class=\"panel-body\"><p><strong>Parent\/Athlete Sharing FanClips Account<\/strong><\/p>\n<p>It is common for parents and young players s to share the same account. If this is the case, the parent will automatically be able to record game footage. To record game footage:<\/p>\n<ul>\n<li style=\"text-align: left;\">Select the camera icon at the top right of the home screen at game time.<br \/>\n<img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"630\" data-permalink=\"https:\/\/fanclips.io\/site\/support-2\/camera-icon-02-selected\/\" data-orig-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Camera-Icon-02-Selected-e1620704472461.jpg?fit=721%2C647&amp;ssl=1\" data-orig-size=\"721,647\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Camera Icon 02 (Selected)\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Camera-Icon-02-Selected-e1620704472461.jpg?fit=300%2C269&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Camera-Icon-02-Selected-e1620704472461.jpg?fit=498%2C1024&amp;ssl=1\" class=\"alignnone size-thumbnail wp-image-630\" src=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Camera-Icon-02-Selected-e1620704472461-150x150.jpg?resize=150%2C150&#038;ssl=1\" alt=\"\" width=\"150\" height=\"150\" srcset=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Camera-Icon-02-Selected-e1620704472461.jpg?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Camera-Icon-02-Selected-e1620704472461.jpg?zoom=2&amp;resize=150%2C150&amp;ssl=1 300w, https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Camera-Icon-02-Selected-e1620704472461.jpg?zoom=3&amp;resize=150%2C150&amp;ssl=1 450w\" sizes=\"(max-width: 150px) 100vw, 150px\" data-recalc-dims=\"1\" \/><br \/>\n<img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"639\" data-permalink=\"https:\/\/fanclips.io\/site\/support-2\/spacer\/\" data-orig-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Spacer.gif?fit=1%2C1&amp;ssl=1\" data-orig-size=\"1,1\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Spacer\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Spacer.gif?fit=1%2C1&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Spacer.gif?fit=1%2C1&amp;ssl=1\" class=\"alignnone size-full wp-image-639\" src=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Spacer.gif?resize=1%2C1&#038;ssl=1\" alt=\"\" width=\"1\" height=\"1\" data-recalc-dims=\"1\" \/><\/li>\n<li>Select the game from the list of scheduled games you wish to record.\u00a0 Scheduled games will show up on the list if within 30 minutes of game time.<br \/>\n<img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"633\" data-permalink=\"https:\/\/fanclips.io\/site\/support-2\/select-game\/\" data-orig-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Select-Game-e1620704810281.png?fit=747%2C352&amp;ssl=1\" data-orig-size=\"747,352\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Select Game\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Select-Game-e1620704810281.png?fit=300%2C141&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Select-Game-e1620704810281.png?fit=750%2C364&amp;ssl=1\" class=\"alignnone wp-image-633 size-thumbnail\" src=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Select-Game-e1620704903916-150x60.png?resize=150%2C60&#038;ssl=1\" alt=\"\" width=\"150\" height=\"60\" data-recalc-dims=\"1\" \/><br \/>\n<img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"639\" data-permalink=\"https:\/\/fanclips.io\/site\/support-2\/spacer\/\" data-orig-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Spacer.gif?fit=1%2C1&amp;ssl=1\" data-orig-size=\"1,1\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Spacer\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Spacer.gif?fit=1%2C1&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Spacer.gif?fit=1%2C1&amp;ssl=1\" class=\"alignnone size-full wp-image-639\" src=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Spacer.gif?resize=1%2C1&#038;ssl=1\" alt=\"\" width=\"1\" height=\"1\" data-recalc-dims=\"1\" \/><\/li>\n<li>Recorded videos will appear in the team&#8217;s video gallery.<br \/>\n<img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"629\" data-permalink=\"https:\/\/fanclips.io\/site\/support-2\/gallery-icon-02-selected\/\" data-orig-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Gallery-Icon-02-Selected-e1620705149256.jpg?fit=721%2C625&amp;ssl=1\" data-orig-size=\"721,625\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Gallery Icon 02 (Selected)\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Gallery-Icon-02-Selected-e1620705149256.jpg?fit=300%2C260&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Gallery-Icon-02-Selected-e1620705149256.jpg?fit=498%2C1024&amp;ssl=1\" class=\"alignnone size-thumbnail wp-image-629\" src=\"https:\/\/i0.wp.com\/fanclips.io\/site\/wp-content\/uploads\/2021\/05\/Gallery-Icon-02-Selected-e1620705262517-150x130.jpg?resize=150%2C130&#038;ssl=1\" alt=\"\" width=\"150\" height=\"130\" data-recalc-dims=\"1\" \/><\/li>\n<\/ul>\n<p><\/p><\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-heading\"><h4 class=\"panel-title\"><a href=\"#collapse8\" data-toggle=\"collapse\" data-parent=\"#accordion1\" class=\"collapsed\"><span>8. What is FanClips&#039; privacy policy?<\/span><\/a><\/h4><\/div>\r\n\t\t\t\t\t<div id=\"collapse8\" class=\"panel-collapse collapse \">\r\n\t\t\t\t\t\t<div class=\"panel-body\"><p>We believe you should always know what data we collect and how we use it, and that you should have meaningful control over both. We want to empower you to make the best decisions about the information that you share with us. it is our commitment to being transparent about the data we use while giving you choice and control over it. To learn more, please see our <a href=\"https:\/\/fanclips.io\/site\/privacy-policy-2\/\">Privacy Policy<\/a>.<\/p><\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div><\/div>[\/vc_column][vc_column width=&#8221;5\/12&#8243;][vc_single_image image=&#8221;63&#8243; img_size=&#8221;full&#8221; alignment=&#8221;right&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;7\/12&#8243;][\/vc_column][vc_column width=&#8221;5\/12&#8243;][vc_single_image image=&#8221;63&#8243; img_size=&#8221;full&#8221; alignment=&#8221;right&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"footnotes":""},"aioseo_notices":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PatlNK-10","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/fanclips.io\/site\/wp-json\/wp\/v2\/pages\/62"}],"collection":[{"href":"https:\/\/fanclips.io\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fanclips.io\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fanclips.io\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fanclips.io\/site\/wp-json\/wp\/v2\/comments?post=62"}],"version-history":[{"count":29,"href":"https:\/\/fanclips.io\/site\/wp-json\/wp\/v2\/pages\/62\/revisions"}],"predecessor-version":[{"id":673,"href":"https:\/\/fanclips.io\/site\/wp-json\/wp\/v2\/pages\/62\/revisions\/673"}],"wp:attachment":[{"href":"https:\/\/fanclips.io\/site\/wp-json\/wp\/v2\/media?parent=62"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}